Mobile / Live
These terms govern how your account on 7bed works — from the moment you register through every transaction you make via bKash, Nagad or Rocket. Access and eligibility depend on your local law and whether you are in a supported region, so read these terms carefully before you proceed.
By opening an account on 7bed, you confirm that you have read and accepted these terms in full. They form the complete agreement between you and 7bed covering your use of the platform, your account wallet, and any activity you carry out here. We may update these terms when our services or local legal conditions change. When we do, the revised version takes effect from the date we publish it on this page. Continuing to use the platform after a published update means you accept the new terms. If you disagree with any part of the current terms, the correct step is to stop using the platform and contact our support team to close your account. Your account wallet — including any funds held via bKash, Nagad or Rocket payment routes — is subject to the transaction and verification rules set out in the relevant sections below. We will not process a withdrawal or transfer that conflicts with these terms, regardless of the payment method used. Where a specific section of these terms conflicts with a summary shown elsewhere on the site, the full text of this page takes precedence. These terms are written for accounts held by individuals in supported Bangladesh regions only.
Deposits and withdrawals processed via bKash are subject to the wallet verification and transaction rules set out in our account terms.
Nagad transfers follow the same account-level conduct rules. Limits and verification steps are shown inside your account dashboard after login.
Rocket payment routes are governed by these terms. Any transaction dispute involving Rocket must be raised through our support channel.
Not every interaction with 7bed is covered the same way. These terms draw a clear line between what we control directly and what sits outside our scope — so you know where our obligations start and end before you act.
Creating, verifying and closing your account is covered entirely by these terms. Any access restriction we apply follows the rules set out here, including identity checks and conduct requirements.
Deposits and withdrawals through your account wallet — including via bKash, Nagad and Rocket — are in scope. The limits and verification steps shown in your dashboard are part of these terms.
Game availability, odds and market listings are covered to the extent we publish and control them. We do not make accuracy commitments on live data feeds beyond what is shown in your active session.
Payment processors, mobile wallet providers and any external service you connect to from our platform operate under their own terms. We are not responsible for their conduct, errors or outages.
These terms are not one-directional. You have specific actions available to you at any point. You can request a record of your account activity — transaction history, login events and any correspondence we hold — through the account dashboard or by contacting support directly. If you notice an error in your registered details, you can correct your name, contact number or payment details by following the update path shown inside your account settings; we will verify the change before it takes effect. If you believe a transaction has been processed incorrectly against these terms, you have the right to raise a formal query. Do that through our support channel so there is a written record. We will review the query against the transaction log and respond with our finding. Closing your account is also your right at any time. Submit a closure request through support; any funds remaining in your wallet will follow the withdrawal process described in these terms.
Transaction history and login events are available inside your account dashboard. Request a full export by contacting support with your registered account details.
Follow the update path in account settings to amend your contact number or linked payment method. Verification is required before changes take effect.
If a transaction appears to conflict with these terms, open a support ticket with the transaction reference. We review against the log and reply in writing.
You may close your account at any time by contacting support. Remaining wallet funds are processed through the standard withdrawal route before closure is confirmed.
If any part of these terms is unclear, or if you want to raise a concern about how they apply to your account, there are three ways to get in touch. Use the channel that suits how you are accessing the platform right now — desktop or mobile, it works the same.
Open the chat widget from any page after login. State your query and your account reference so we can pull the relevant transaction or access record straight away.
Send your terms-related question to our support address shown in your account dashboard. Include your registered contact number for faster matching to your account.
The help section inside your dashboard lists current policy documents and links directly to the support ticket form. This is the fastest path for transaction disputes.
We keep your account data only as long as it is needed for the purpose it was collected — primarily to operate your account, process transactions and meet the legal obligations that apply to supported regions. You can ask what data we hold at any time through the support channel.
Your account is protected by login verification. If you suspect unauthorised access, use the lock-account option shown in settings or contact support immediately to freeze the account pending review.
We use session cookies to keep you logged in and to maintain your wallet state across pages. Cookie preferences can be adjusted through the browser settings on your device at any time.
Transaction records and identity documents are retained for the period required under the legal obligations applicable to your account region. After that period, records are deleted or anonymised.
To request a correction to data we hold, or to ask how a specific clause applies to your situation, contact support with your account reference. We respond in writing to all formal requests.
These are the questions we get most often about how our terms work in practice. If your question is not here, raise it through the support channel and we will answer against your specific account situation.
Yes. Every deposit or withdrawal you make through bKash, Nagad or Rocket is governed by these terms. The limits and verification steps for each payment route are shown in your account dashboard after you log in.
We publish the updated terms on this page with the effective date. Continuing to use your account after that date means you accept the revised terms. If you disagree, contact support to discuss closing your account before the changes take effect.
Access depends on your local law and whether your location is in a supported region. These terms apply to accounts held in supported Bangladesh regions. If you are in an unsupported region, access may be restricted as described in the account-access section of these terms.
Open a support ticket through the chat or email channel and include the transaction reference from your account history. We review the record against these terms and respond in writing with our finding.
This page always carries the current version. The effective date is shown at the top of the policy section. Your account dashboard also links directly here so you can check at any time without searching.
Contact support and request account closure. Any funds in your wallet at that point follow the standard withdrawal process set out in these terms. We confirm closure in writing once the wallet balance has been cleared.